Help Center

At the time of pick up and drop off, your assigned driver(s) will receive a text. It will include step-by-step instructions.

If you need to add or change drivers in your account, you can do so simply through the platform.

Reach out to our team if you need to apply a new driver on a rental that is currently active.

Some vehicles will come with their own Electronic Logging Device, but we recommend bringing your own if your rental will require it.

Your reservations page is the area where you’ll find all the details of your rentals and contracts.

In your account management, you can go to your Drivers tab. Then select the options dots on the right side to set them as the default.

If you have chosen our insurance policy, the rental agreement serves as proof of vehicle coverage.

Eligibility to rent vehicles on COOP is determined using information from Dun & Bradstreet, your DOT number, and your Compliance, Safety, Accountability (CSA) score. Requirements for renting a vehicle differ depending on the type of vehicle and the state where you plan to use it. After your account has been approved and created, your business will have access to reserve various vehicles on the platform.

Businesses can request multiple rental vehicles by using this Request Multiple Vehicles tab. This feature is designed to save time and unlock the possibilities for your fleet needs when you need vehicles in bulk for seasonal demands, special events, excess inventory, and more.

Yes, COOP by Ryder offers affordable and convenient pick up and delivery services for trailer rentals nationwide.