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Vehicles should be cleaned prior to a rental by the Owners and returned just as clean by the Renters.

Reservations can be canceled, without penalty, on the COOP website up to 24 hours before the reservation starts. Reservations canceled less than 24 hours before the scheduled start time will be subject to a penalty.

Vehicles should be returned with the same amount of required fluids they had upon pick-up. This includes refilling both the fuel and DEF. Vehicles that return with less fuel than what was documented at the time of pick up will be charged a refueling fee.

While operating a rental vehicle, pets are either permitted or non-permitted depending on the Owner’s preferences for that vehicle.

In the unlikely event that a vehicle is returned late, COOP will impose a late return fee on the Renter.

Do not smoke while fueling a vehicle at a gas station. While the driver is operating the vehicle, smoking is either permitted or non-permitted depending on the Owner’s preferences for that vehicle.