Help Center

Get answers to COOP FAQs and connect with COOP customer support in our Help Center.

Are all vehicles accepted to list on COOP?

A variety of commercial dry van, reefer, storage, flatbed, and chassis trailers can be listed on the COOP platform. Ryder lease or Ryder maintained power units, including, trucks, tractors, and cargo vans can also be listed.

In order to list vehicles, your business must meet the following requirements:

Documentation

  • Provide a valid registration
  • Proof of Insurance
  • Have an active Department of Transportation number (DOT) for required vehicles

Note: Trailers do not require insurance or a DOT number to list on the platform.

Passenger and personal vehicles are ineligible for the COOP platform.

COOP reserves the right to modify eligibility requirements at any time for any reason.

To maximize your opportunity for revenue, meet safety and maintenance standards, and the demand of Renters, we consider various factors to determine which vehicles are best for listing. It provides an optimal operating experience for all businesses on the platform.

Once an approved vehicle no longer meets the listing requirements, it is unlisted from the platform. Exceptions may be granted for “specialty” vehicles, Ryder vehicles, or vehicles added before September 2022. In these cases, our team will perform an additional review to verify if they are approved for listing or keeping on the platform.

About Aftermarket or Aftertreatment Defeat Devices and Vehicle Tampering

Per the United States Environmental Protection Agency, aftermarket defeat devices and tampering are illegal. Vehicles listed on COOP must adhere to these regulations. Tampering, including installation of a defeat device, can void manufacturer warranties. Tampered vehicles and engines subjects you to government fines, may not be covered by insurance policies, and states may prohibit them from receiving registration. Additionally, COOP or a Renter cannot be responsible for incidents or damage to a vehicle while on a rental if it is found to have an aftermarket defeat device or has been tampered with by the Owner.

Examples of parts that cannot be altered in any way:

  • Onboard Diagnostic System (OBD)
  • Diagnostic Trouble Codes (DTCs)
  • Oxygen Sensors, Nitrogen Oxides (NOx), Ammonia, Particulate Matter (PM), Urea Quality, and Exhaust Gas Temperature
  • Diesel Particulate Filters (DPFs) and their sensors
  • Exhaust Gas Recirculation (EGR) Systems
  • Diesel Oxidation Catalysts (DOCs)
  • Selective Catalytic Reduction (SCR) Systems
  • NOx Absorber Catalyst (NAC) Systems
  • Engine calibrations that affect engine combustion (e.g., fuel injection or ignition timing, injection
    pattern, fuel injection mass for each injection event, fuel injection pressure, EGR flowrate, mass
    air flowrate, EGR cooler bypassing)
  • Diesel Exhaust Fluid (DEF)
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