We truly value our customers, and we take great pride in implementing innovative and user-friendly ways to help your business succeed. As part of COOP’s growing commitment to you, we are happy to introduce our new Support Center feature for faster service and tracking of open tickets.
Designed for Renters and Owners with an account, tickets can be created to reach our team directly regarding account information, claims, payments, billing, reservations, or a service or vehicle issue. Additionally, comments and emails made in the message section related to the ticket will be able to be tracked by you and our team.
We understand the need to receive up-to-date communications regarding tickets that get created for your rentals and your account. The new Support Center offers a clearer picture of the process and provides you with updates along the way so your business can have some peace of mind.
Whether you would like to follow up about the status of a payment or need help with your vehicle’s condition upon its return, the Support Center makes it easy to contact our team by creating a ticket to address your concern.
How you can create a new ticket:
You can also get increased visibility on the status of your ticket and see the next steps along the way.
How you can track the status of your ticket:
We invite you to take a look around and get familiar with the new Support Center feature! Sign in to your account and check it out today.
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